We are open from Monday to Friday 9am to 5.00pm. We are closed on weekends and UK Bank holidays and can be contacted as follows: (Your question may be addressed in our FAQ page)

Email

Simply fill in the form below to submit an email query.

If you have a Daily Star Cashcard, it would help us if you specify the last 4 digits of your card number - but please do not include your full card number in the email.

We will endeavour to get back to you within 24 hours (except on weekends and bank holidays).

Phone us

If you prefer, you can call us on the following number and we will be happy to answer your query:

Customer Services: 0906 680 0062*

*Calls cost 25p per minute including VAT from a fixed BT landline. Calls from mobiles and other networks may vary. Please seek permission from bill payer before calling.

If you have lost your card or if it has been stolen please call:

0870 609 3146 (24 hours, 7 days a week)

Write to us

You can write to us at the following address:

Daily Star Cashcard Customer Care
PO Box 6065
Bournemouth
BH1 9AY